Privacy Policy

1. Information We Collect

We collect a limited set of data to operate Agent Grids and provide you with a functional product. We do not sell your data to third parties.

Email Address

When you sign up for early access or purchase a license, we collect your email address. This is used to deliver your license key, send product updates, and handle support requests.

Device Fingerprint

To validate your license and prevent unauthorized use, we generate a device fingerprint based on non-personally identifiable hardware characteristics. This fingerprint is stored securely and is not used for tracking or advertising.

Usage Analytics

We collect anonymous usage analytics to understand how the Software is used and to improve the product. This includes feature usage frequency, session duration, and crash reports. No terminal content, commands, or file contents are ever collected.

2. How We Use Your Information

• To deliver and activate your software license
• To send transactional emails (license key, receipts)
• To send product updates and changelog notifications
• To provide customer support
• To improve the Software based on aggregate usage patterns
• To detect and prevent license abuse

3. Data Retention

We retain your email address and license data for as long as your account is active or as needed to provide you with the Software. If you request deletion of your data, we will remove your personal information within 30 days, except where we are required by law to retain it. Anonymous, aggregated analytics data may be retained indefinitely.

4. Third Parties

We may share limited data with the following third parties:

• Payment Processor: To process your purchase. We do not store your credit card information directly.
• Email Service Provider: To send transactional and product emails.
• Analytics Provider: To collect anonymous usage data. No personally identifiable information is shared.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of non-essential communications at any time
• Export your data in a portable format upon request

To exercise any of these rights, contact us at support@agentgrids.io.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Software after changes are posted constitutes acceptance of the revised policy.

8. Contact

If you have questions about this Privacy Policy, contact us at support@agentgrids.io.